Empowering Healthcare Professionals through Advanced Spanish Language and Cultural Competency Training

Our client is a nonprofit organization (NGO) in Pennsylvania, with more than 100 staff members dedicated to supporting the migrant population in the area.

The percentage of Hispanic population in this area has increased in recent years.

The healthcare staff need to communicate with Hispanic patients on a daily basis. As a result, they want to have a deep understanding of the Spanish language and Hispanic culture.

The organization wants its staff to improve communication between healthcare providers and their Spanish-speaking patients.

In addition, these Spanish classes should include a strong cultural component, for staff to become more familiar with the Latino culture.

The organization was looking for a partner to support the Spanish language training of its staff, to provide online classes with schedule flexibility at a cost-effective price.

The organization chose Comligo as a partner to support their staff's Spanish language training because:

Comligo employs native Spanish-speaking instructors from a variety of Hispanic countries, with a strong emphasis on Mexican culture due to the high Mexican population in the area.

The 100% live online classes promote active communication, real-time feedback, and flexibility, allowing staff to join from any location, whether in a group or individually from home.

Comligo specializes in healthcare-specific Spanish language training, combined with cultural competency, ensuring that the diverse backgrounds within the Hispanic community are respected and acknowledged.

Comligo takes care of nearly everything, from providing all learning materials to tracking student progress. This seamless process ensures ease of collaboration, making it simple for organizations to manage the program efficiently.

Comligo offered a course designed to improve the Spanish level of staff, while increasing their exposure to Spanish culture.

Comligo taught the course to staff members, including the CEO of the organization, ensuring leadership engagement. Classes were arranged according to the scheduling preferences and Spanish level of the participants.

Comligo provided programs, teaching materials and resources (e.g., videos, podcasts) tailored to the Spanish level of the participants.

Comligo coordinated and arranged the course schedule, considering the scheduling needs of the participant.

Comligo provided individualized feedback to the participant and a certificate of completion after the course.

The training led to: